Put your agent on your Salla store

About 3 minutesNo theme editsUpdated July 2026

After this guide, every visitor on your Salla storefront can chat (or talk) with your agent — and the agent can check real order status, search your catalog, and look up customers from your store's live data. You authorize once; the widget installs itself.

Before you start, make sure you have:

A Qalyb agent — if you don't have one yet, follow Create your first agent (5 minutes)

A Salla store you can authorize apps for (store owner or authorized staff)

Note:

Connecting channels needs an admin role in Qalyb. You can start from either side: the Qalyb dashboard (below) or by installing the Qalyb app from the Salla App Store — both end in the same place.

Open Deploy and pick Salla

In the Qalyb dashboard, click Deploy in the left menu, then under E-commerce choose Salla. Pick the agent that should answer your shoppers — you can switch it anytime.

Authorize Qalyb on your store

Click Connect with Salla. A new tab opens on Salla — sign in and approve the authorization. Back in Qalyb, the page detects your store automatically and binds your agent to it.

That's it — check your storefront

Open your store in a new tab: the chat widget is live, themed with your agent's branding. No theme editing, no code snippets — Salla injects the widget for you.

What your agent can do with Salla

Connecting the store also gives your agent native Salla actions, powered by your store's own data: live order status, order history, product search with stock and prices, and customer lookup. Write actions (updating an order status, cancelling an order, creating a coupon) exist too, but stay off until you explicitly enable them from Integrations → Salla.

Manage everything — the connected store, the bound agent, tools, and disconnecting — from Integrations → Salla in the dashboard.

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