Travel & Tourism

Your travelers book at midnight. Qalyb answers.

Qalyb captures booking inquiries, answers itinerary and visa questions, and runs pre-departure reminders — for agencies, DMCs and Umrah operators.

No credit card required 5-minute setup
Travel & Tourism
✓ Quote sent — Bali, 2 adults
Eid dates · follow-up set
+5
Plugs into the tools you already run
whatsapptelegramgoogle-calendargmailtwiliohubspot+200 more
The problem

Inquiries arrive at all hours

Travelers plan at night and on weekends — unanswered means booked elsewhere.

Quotes die without follow-up

Agents send the itinerary and move on; the booking quietly goes cold.

Peak season swamps the team

Holiday, summer and Umrah seasons triple volume beyond what staff can answer.

Inbound — never miss a call or chat

Every call and chat, answered

Inbound

Booking inquiry capture

Destination, dates, party size and budget qualified and routed to the right agent.

Inbound

Package & visa FAQ

Itineraries, inclusions, visa requirements and pricing answered instantly.

Inbound

Changes & cancellations

Rebooking requests captured with all details, ready for ticketing.

Inbound

Umrah & Hajj packages

Dates, inclusions, requirements and documents explained clearly, in the traveler’s own language.

Outbound — follow up before they go cold

Follow-ups that run themselves

Outbound

Quote follow-up

Every quote chased at the right moment — abandoned bookings recovered.

Outbound

Pre-departure reminders

Documents, visas, check-in and meeting points confirmed before every departure.

Outbound

Seasonal campaigns

Holiday, summer and Umrah packages announced to your traveler list.

Outbound

Post-trip re-booking

Reviews requested, next trips offered while memories are fresh.

Omni-channel

Meet your customers on all 8 channels

One agent, one knowledge base — live on voice, chat and every messaging app your customers already use. Context follows the conversation across channels.

Voice widget
Web chat
Phone
WhatsApp
Telegram
Instagram
Messenger
Email
200+ integrations

It doesn’t just answer — it acts in your systems

Connect your CRM, helpdesk, calendar and commerce stack. Qalyb updates tickets, books appointments and edits records — end to end, with 200+ ready integrations.

Ticket updated
Created, updated and closed in your helpdesk — team notified
Appointment booked
Slot confirmed on your live calendar
Record updated
Lead qualified and assigned in your CRM
How it works

Live in three steps

1

Connect your knowledge

Point Qalyb at your website, price lists and policies — it learns your business in minutes.

2

Pick your template

Start from a ready agent template with the inbound and outbound tools preconfigured.

3

Go live everywhere

One agent on voice, WhatsApp, web chat and Instagram — same knowledge, every channel.

Hear it yourself

Sounds human. Switches language mid-call.

One agent, fluent in 80+ languages — it follows the customer, not a script.

Play sample call
English · Arabic · Spanish
العربيةالسلام عليكم، عندكم باقات عمرة لشهر رمضان؟
العربيةوعليكم السلام! نعم، باقة العشر الأواخر تبدأ من ٦٥٠ ريال شامل الإقامة والنقل. كم شخص معك؟
EnglishFour adults. Is the hotel walking distance to the Haram?
EnglishYes — 300 meters from the Haram. I’ve sent the full itinerary and a quote for four on WhatsApp.
Human handoff with full context, always one tap away.
What good looks like
100%
inquiries captured*
+25%
quote-to-booking rate*
−50%
pre-departure support calls*
24/7
across time zones
*Illustrative targets — replace with your pilot data.
Early access
Umrah season without the 2 AM phone marathon. Groups get their reminders, we get our sleep.
Placeholder — Umrah operator
Muscat (pilot customer quote to come)
Why Qalyb

Built for every market you serve

Fluent in 80+ languages

Native-quality voice and text in English, Spanish, Arabic, Hindi and more — it switches mid-sentence to match the customer.

One agent, every channel

Voice, WhatsApp, web chat, Instagram and email from a single configuration and knowledge base.

Inbound and outbound

Answers every call and chat — and runs the follow-up campaigns most platforms leave to you.

“Won’t it sound robotic?”

Listen to the sample above. Qalyb speaks naturally in your customer’s own language, handles interruptions, and reads tone — frustrated customers reach a human fast.

“Is it hard to set up?”

No. Pick the template, connect your website or docs, and you’re live on voice and WhatsApp the same day — no engineers needed.

“What about our data?”

Full transcripts of every conversation, role-based permissions, and human handoff with context. You see everything the agent does.

FAQ · Travel & Tourism

Common questions

Does it connect to our booking system or GDS?

Qalyb integrates with agency CRMs and booking tools; inquiries and quotes sync so agents pick up where the AI left off.

Can it answer visa questions accurately?

It answers from your maintained knowledge base of destination requirements and always dates its information.

How do pre-departure reminders work?

Each booking triggers a scheduled sequence — documents, check-in, meeting point — by WhatsApp and voice.

Can it handle Umrah group logistics?

Yes — group reminders, document collection and meeting-point coordination run per group, in the group’s language.

Put an AI agent to work today

Launch your first voice or chat agent in minutes. No credit card required.

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