SOON WhatsApp, Instagram & Messenger are coming soon →

Confirm every delivery before the driver leaves.

Qalyb verifies addresses and COD, coordinates time windows, and answers tracking questions — so first attempts succeed and drivers stay off the phone.

Start for freeTry it on WhatsApp
No credit card required5-minute setup80+ languages
Plugs into the tools you already run
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Logistics & Delivery
✓ Window confirmed — today 4–6 PM
Address verified · COD 34 OMR

The problem

Failed attempts eat margin

Wrong addresses and absent customers turn every reattempt into pure cost.

Drivers are calling, not driving

Every doorstep call is ten minutes your fleet isn’t moving.

Tracking floods support

“Where’s my parcel?” is most of your ticket volume — and it’s all automatable.

Inbound

Every call and chat, answered

Tracking & ETA answers
Live shipment status on WhatsApp and voice, straight from your TMS.
Reschedules & address fixes
Customers correct addresses and pick new windows without an agent.
Missed-parcel handling
Failed-delivery follow-up and re-attempt booking, automated end to end.
B2B shipper support
Pickup requests, rates and coverage answered instantly for business clients.
Outbound

Follow-ups that run themselves

Pre-delivery confirmation
Address, window and availability confirmed before the parcel is loaded.
COD verification
Amount confirmed up front — no doorstep surprises, less RTO.
Delay & exception alerts
Proactive notifications with reschedule options when routes slip.
Reattempt scheduling
Undelivered parcels rebooked automatically the same day.

Meet your customers on all 8 channels

One agent, one knowledge base — live on voice, chat and every messaging app your customers already use. Context follows the conversation across channels.

Voice widget
Web chat
Phone
WhatsAppComing soon
Telegram
InstagramComing soon
MessengerComing soon
Email

It doesn’t just answer — it acts in your systems

Connect your CRM, helpdesk, calendar and commerce stack. Qalyb updates tickets, books appointments and edits records — end to end, with 200+ ready integrations.

Ticket updated
Created, updated and closed in your helpdesk — team notified
Appointment booked
Slot confirmed on your live calendar
Record updated
Lead qualified and assigned in your CRM

Live in three steps

01
Connect your knowledge
Point Qalyb at your website, price lists and policies — it learns your business in minutes.
02
Pick your template
Start from a ready agent template with the inbound and outbound tools preconfigured.
03
Go live everywhere
One agent on voice, WhatsApp, web chat and Instagram — same knowledge, every channel.

Sounds human. Switches language mid-call.

One agent, fluent in 80+ languages — it follows the customer, not a script.

Play sample call
English · Arabic · Spanish
English · Arabic · Spanish
العربية
متى توصل شحنتي؟ رقم التتبع QLB٩٩٣٢
العربية
شحنتك تصل اليوم بين ٤ و٦ مساءً. راح تكون موجود بالبيت؟
English
Actually I’m at work — can you deliver after 7?
English
Rescheduled to 7–9 PM and the driver has been updated. You’ll get a WhatsApp when he’s 15 minutes away.
Human handoff with full context, always one tap away.
What good looks like
+20%
first-attempt success*
−30%
RTO on COD parcels*
85%
tracking queries deflected*
2h
driver time saved daily*
*Illustrative targets — replace with your pilot data.

Built for every market you serve

Fluent in 80+ languages

Native-quality voice and text in English, Spanish, Arabic, Hindi and more — it switches mid-sentence to match the customer.

One agent, every channel

Voice, WhatsApp, web chat, Instagram and email from a single configuration and knowledge base.

Inbound and outbound

Answers every call and chat — and runs the follow-up campaigns most platforms leave to you.

“Won’t it sound robotic?”

Listen to the sample above. Qalyb speaks naturally in your customer’s own language, handles interruptions, and reads tone — frustrated customers reach a human fast.

“Is it hard to set up?”

No. Pick the template, connect your website or docs, and you’re live on voice and WhatsApp the same day — no engineers needed.

“What about our data?”

Full transcripts of every conversation, role-based permissions, and human handoff with context. You see everything the agent does.

“Pre-delivery confirmations changed our economics — first-attempt success jumped and drivers stopped playing phone tag.”
Placeholder — last-mile ops director
Jeddah (pilot customer quote to come)

Common questions

Does it integrate with our TMS / OMS?

Yes — shipment status, windows and COD amounts sync via API so every answer reflects live data.

Can it call before every delivery?

Yes — batch pre-delivery confirmations run automatically per route, by call or WhatsApp.

What languages do drivers’ customers get?

English, Spanish, Arabic, Hindi and more — the agent matches the customer automatically.

How do failed deliveries get rebooked?

A failed scan triggers outreach with new windows; the confirmed slot flows back to dispatch.

Put an AI agent to work today

Launch your first voice or chat agent in minutes. No credit card required.

Start for freeBook a demo