Confirm every COD order. Answer every WISMO.
Qalyb verifies cash-on-delivery orders before dispatch, answers “where’s my order?” instantly, and recovers abandoned carts — on WhatsApp, chat and voice.
+5
+200 moreFake COD orders burn margin
Unconfirmed cash orders come back as costly returns — RTO eats your profit.
Support drowns in “where’s my order?”
The same tracking question, a thousand times a day, at the cost of real support.
Seasonal spikes break the team
Black Friday and Ramadan triple your volume — you can’t triple your staff.
Every call and chat, answered
Instant order-status answers
WISMO answered on WhatsApp and web chat straight from your order system.
Product & sizing questions
Availability, sizing and store info answered from your catalog; complex cases hand off to a human.
Returns & exchange intake
Policy explained, request started, ticket created — without an agent.
Complaint capture & escalation
Sentiment-aware escalation gets angry customers to a human fast.
Follow-ups that run themselves
COD confirmation before dispatch
Address and intent verified by call or WhatsApp — fake orders die before they ship.
Abandoned-cart recovery
A well-timed WhatsApp nudge, with a code when you want it.
Delivery coordination
Time windows confirmed, reschedules captured, directions collected.
Win-back & restock alerts
Lapsed buyers reactivated; new collections announced to past customers.
Meet your customers on all 8 channels
One agent, one knowledge base — live on voice, chat and every messaging app your customers already use. Context follows the conversation across channels.
WhatsApp
TelegramInstagramMessengerIt doesn’t just answer — it acts in your systems
Connect your CRM, helpdesk, calendar and commerce stack. Qalyb updates tickets, books appointments and edits records — end to end, with 200+ ready integrations.
Live in three steps
Connect your knowledge
Point Qalyb at your website, price lists and policies — it learns your business in minutes.
Pick your template
Start from a ready agent template with the inbound and outbound tools preconfigured.
Go live everywhere
One agent on voice, WhatsApp, web chat and Instagram — same knowledge, every channel.
Sounds human. Switches language mid-call.
One agent, fluent in 80+ languages — it follows the customer, not a script.
Try it on WhatsApp right now
Message the demo agent and watch it answer like your best employee.
Open WhatsApp+968 9X XXX XXXwa.me
Built for every market you serve
Fluent in 80+ languages
Native-quality voice and text in English, Spanish, Arabic, Hindi and more — it switches mid-sentence to match the customer.
One agent, every channel
Voice, WhatsApp, web chat, Instagram and email from a single configuration and knowledge base.
Inbound and outbound
Answers every call and chat — and runs the follow-up campaigns most platforms leave to you.
“Won’t it sound robotic?”
Listen to the sample above. Qalyb speaks naturally in your customer’s own language, handles interruptions, and reads tone — frustrated customers reach a human fast.
“Is it hard to set up?”
No. Pick the template, connect your website or docs, and you’re live on voice and WhatsApp the same day — no engineers needed.
“What about our data?”
Full transcripts of every conversation, role-based permissions, and human handoff with context. You see everything the agent does.
Common questions
Does it connect to Shopify, WooCommerce, Salla and Zid?
Yes — orders, tracking and catalog sync from Shopify, WooCommerce, Salla and Zid, so answers come from live data.
How does COD confirmation work?
New COD orders trigger a call or WhatsApp verifying address and intent; unconfirmed orders are flagged before dispatch.
Can it handle Black Friday and Ramadan volume?
Yes — the agent scales to thousands of simultaneous conversations with no queue and no extra headcount.
What about angry customers?
Sentiment triggers an instant human handoff with the full conversation attached — the customer never repeats themselves.
Put an AI agent to work today
Launch your first voice or chat agent in minutes. No credit card required.
Start for free