Restaurants & Hotels

Every booking call answered — even at 8 PM Friday.

Qalyb books tables, answers guests and fills no-show slots while your team serves — in 80+ languages, on phone and WhatsApp.

No credit card required 5-minute setup
Restaurants & Hotels
✓ Table for 6 — tonight 8:30 PM
Terrace requested · confirmed
+5
Plugs into the tools you already run
google-calendarwhatsappinstagrammessengertwilioslack+200 more
The problem

The phone rings during the rush

Your host is seating guests while tonight’s bookings ring out to voicemail.

No-shows kill covers

Unconfirmed reservations leave prime-time tables empty.

The same questions, every day

Hours, menu, parking, private dining — answered a hundred times a week.

Inbound — never miss a call or chat

Every call and chat, answered

Inbound

Reservations, 24/7

Booked, modified and cancelled in your reservation system — even during service.

Inbound

Menu & event questions

Dietary details, large parties, private events — answered instantly in both languages.

Inbound

Hotel guest FAQ

Check-in, amenities, spa hours, late checkout — the concierge line never queues.

Inbound

Requests routed right

Room service and concierge requests logged and dispatched to the right department.

Outbound — follow up before they go cold

Follow-ups that run themselves

Outbound

Confirmations that cut no-shows

Every reservation confirmed the morning of, with easy rescheduling.

Outbound

Waitlist call-backs

A table opens, the next party gets a call — covers stay full.

Outbound

Brunch & event campaigns

Promotions to your guest list by voice and WhatsApp.

Outbound

Pre-arrival upsell

Airport transfers, upgrades and dining bookings before the guest lands.

Omni-channel

Meet your customers on all 8 channels

One agent, one knowledge base — live on voice, chat and every messaging app your customers already use. Context follows the conversation across channels.

Voice widget
Web chat
Phone
WhatsApp
Telegram
Instagram
Messenger
Email
200+ integrations

It doesn’t just answer — it acts in your systems

Connect your CRM, helpdesk, calendar and commerce stack. Qalyb updates tickets, books appointments and edits records — end to end, with 200+ ready integrations.

Ticket updated
Created, updated and closed in your helpdesk — team notified
Appointment booked
Slot confirmed on your live calendar
Record updated
Lead qualified and assigned in your CRM
How it works

Live in three steps

1

Connect your knowledge

Point Qalyb at your website, price lists and policies — it learns your business in minutes.

2

Pick your template

Start from a ready agent template with the inbound and outbound tools preconfigured.

3

Go live everywhere

One agent on voice, WhatsApp, web chat and Instagram — same knowledge, every channel.

Hear it yourself

Sounds human. Switches language mid-call.

One agent, fluent in 80+ languages — it follows the customer, not a script.

Play sample call
English · Arabic · Spanish
العربيةمساء الخير، عندكم طاولة لستة أشخاص الليلة؟
العربيةمساء النور! نعم، متوفر ٨:٣٠ في التراس أو ٩:١٥ داخل الصالة. أيهم تفضل؟
EnglishThe terrace please — and it’s a birthday, can you note that?
EnglishNoted! Table for six, 8:30 on the terrace with a birthday setup. Confirmation sent on WhatsApp.
Human handoff with full context, always one tap away.
What good looks like
100%
booking calls answered*
−30%
reservation no-shows*
+15%
covers from waitlist fill*
24/7
guest line
*Illustrative targets — replace with your pilot data.
Early access
Friday service used to mean thirty missed calls. Now every one becomes a booking or a waitlist entry.
Placeholder — restaurant group ops
Doha (pilot customer quote to come)
Why Qalyb

Built for every market you serve

Fluent in 80+ languages

Native-quality voice and text in English, Spanish, Arabic, Hindi and more — it switches mid-sentence to match the customer.

One agent, every channel

Voice, WhatsApp, web chat, Instagram and email from a single configuration and knowledge base.

Inbound and outbound

Answers every call and chat — and runs the follow-up campaigns most platforms leave to you.

“Won’t it sound robotic?”

Listen to the sample above. Qalyb speaks naturally in your customer’s own language, handles interruptions, and reads tone — frustrated customers reach a human fast.

“Is it hard to set up?”

No. Pick the template, connect your website or docs, and you’re live on voice and WhatsApp the same day — no engineers needed.

“What about our data?”

Full transcripts of every conversation, role-based permissions, and human handoff with context. You see everything the agent does.

FAQ · Restaurants & Hotels

Common questions

Does it work with our reservation system?

Qalyb books into common reservation platforms and shared calendars, respecting your floor plan and pacing rules.

Can it answer during service hours only?

It answers 24/7 or on the schedule you set — overflow-only during service is a popular mode.

How does it handle special requests?

Allergies, occasions and seating preferences are captured on the booking and pushed to your team.

Can hotels route requests by department?

Yes — housekeeping, F&B and concierge requests are logged and dispatched with the room number attached.

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